Sunday, May 28, 2023
Logan's Run - The WatchTown Edition
Friday, March 18, 2022
Passing The Baton
Barry Hearn's Rule #10 -
Know Your Sell-By Date
I am rounding the corner, heading towards 54 in July. I have been writing Tempus Fugit pretty much solo for the past (going on) 12 years. And to be honest? I am a dinosaur. What you, the readers should be looking for is not the same old shit coming from old farts like me. You should be looking for new voices with new perspectives and new opinions. It's time for the next generation to take the wheel and chart some new courses. And I think we're all in for a hell of a good trip!
Wednesday, March 10, 2021
Spring Repeat - When Faust Launched a Watch Blog - The Recidivist Update
In my "other life" in the watch business, I do a wee bit of consulting. And yet again, one particular recidivist tried to dip his hand into the change purse of one of my clients, offering to sell them a nickel for a dime. So it seems as good a time as ever to throw this one in the microwave and reheat it -
When Faust Launched a Watch Blog
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| Mephistopheles visits Faust in his study. An illustration, by Tony Johannot, of a scene from Goethe’s Faust |
Faust is the protagonist of a classic German legend, based on the historical Johann Georg Faust (c. 1480–1540).
The erudite Faust is highly successful yet dissatisfied with his life, which leads him to make a pact with the Devil at a crossroads, exchanging his soul for unlimited knowledge and worldly pleasures. The Faust legend has been the basis for many literary, artistic, cinematic, and musical works that have reinterpreted it through the ages. "Faust" and the adjective "Faustian" imply a situation in which an ambitious person surrenders moral integrity in order to achieve power and success for a limited term.[1][2]
Okay, now that your "homework" is complete, let's move forward. I realize that comparing the media serving the watch business to a pact with the Devil might sound a bit heavy-handed, given the hyper-competition now afoot for outlets to secure advertising revenue, it's actually not too far off base.
Consider this a primer on - What you are served, and why in terms of press releases, news and actual opinions (sorry, had choke that last one out). When I very first started out in the watch game, a bright eyed Northern Youth behind the counter at the nascent Tourneau in San Francisco back at the turn of the century, the news came in the form of 4 different magazines, along with the occasional "drop in" by a brand rep who got lost on their way to Shreve. Myself and the other resident watch nerd also dipped our toes into TimeZone and WatchUSeek, but that was pretty much it.
In 2007, the landscape had not changed too much, although now there were burgeoning personalities beginning to emerge from the herd. I had moved on to work for the DOXA SUB licensee, Rick Marei, dealing with PR among other things. What was starting to become clear was that advertising was becoming more and more important, and the majority of actual stories or reporting was clearly becoming driven more and more by advertising. Meaning the more frequently you advertised, the more likely you were to actually get something in print beyond the brief press release blurbs at the front or rear of the magazine. That was, until, SWATCH and the emerging behemoth Richemont began to blot out the sun on the coverage horizon.
And then Atlas shrugged and the paradigm shifted. In my fourth shift in the industry (I started out behind the counter, then to a brand, then to running a blog, then back as a marketing consultant) I thought it would be pretty easy to get press releases covered for my new watch brand clients. I mean because, hey - I knew all of the guys and gals covering watches! We were on friendly terms, and it wasn't like I was asking for free banner ads or anything. I started with the new head at the biggest watch magazine in North America. I got a lot of flowery language that essentially said, get stuffed. Emails went unanswered, awkward moments passed in the halls of BaselWorld, comments like - "Send me an email" were pitched. None of which, of course, addressed the fact that a year's worth of emails were sitting, unanswered. And then one of those friends started replying with comments like - "Sorry James, that's not something we're going to cover." You know, nothing personal. Just an editorial decision. But then those same "friends" started reaching out directly to my clients and offering to write "sponsored" content. In other words "It's not something we're going to cover" really meant - "it's nothing we're going to cover unless you pay us to cover it". Add to that the advertising fees already being charged to some brands and it was clear that every penny that could be squeezed out of a brand would be. And in fairness, this represented a bit of a table turning on the brands who had been dictating for years how they would, and would not be covered. But make no mistake, they new rapacious approach of big watch media is not to "rob the rich to give to the poor".
And this is where we find ourselves now. More often than not, if you are reading the majority of outlets, it is not accidental that you are seeing what you are seeing. Someone's been encouraged to pay for that content to be placed there. Think I'm full of it? Is it coincidence that when a big brand has a launch that you will see the same launch on the big 4 outlets on the same day? Stop wondering.
"But wait!" you say, "what about that time big brand Q had a launch and only outlet X covered it?" Well, that is even more glaring. Because what it means is that brand Q paid outlet X to cover the launch, and part of that was outlet X required brand Q to pay them for the "honor" of being "featured" in their outlet. Meaning that only X would be permitted to cover it for a day or two. Which, of course, is completely counter to the stated purpose of PR and marketing - to communicate your news to AS MANY PEOPLE AS POSSIBLE. Oh, and then there is the unintended (but predictable) side effect - outlets A, B, C and pretty much everyone else ignores brand Q's press release when it limps in a day later. I mean, if they didn't get paid, why should they cover it?
And things are already beginning to change again. The big outlets which were (in most cases) started by one or two (most often) guys have swelled in ranks. Now the mastheads of most of these now "digital magazines" have staffs bigger than most regional newspapers. And that's a lot of mouths to feed. When I ask some of my former friends (as they now have made it clear we are business acquaintances) why they are trying to charge my brand for content - not advertising mind you, but charging money to write a review? They tell me that they have to "make a living". But the irony is, had they kept their expectations and growth reasonable, they wouldn't have to strong-arm brands for coverage now. And of course when a brand capitulates and opts to tie the media equivalent of a pork-chop around their neck to get the dog to play with them? Well it's time for me to move on because they have now crossed a very dubious line. So it would seem that the watch fairs have devolved into a hunting ground not unlike the Port Authority in New York City back in the 70s and 80s.
But let's get back to our old friend Faust. While I certainly don't think that my more well-heeled colleagues in the 4th and 5th estate have sold their souls, I do think that they have signed a short-term lease on their sense of ethics. And I want to stress that time frame again, short-term. Everything changes, and will continue to do so. COVID-19 has simply laid bare what was already on the cards - several brands are simply not going to make it. More brands will have to cut back on expenses (shows, advertising, celebrity partnerships and sponsored content). And that means the gravy train is going to be uncoupling some cars as it moves forward. Let's hope everyone has a plan C.
And let's also hope that they remember what they said to everyone they put the touch on when the music stops - that's it's nothing personal, just business. Or as that other great commentator on the watch business put it -
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| Courtesy of The Wire |
Wednesday, May 13, 2020
When A Schoolyard Scrap Gets Goofy
Recently what was perhaps the most precious moment was the blood in the water effect that Media Outlet X's post on LinkedIn regarding their behind the scenes strategizing with a watch fair had on other members of the Fourth and Fifth Estate. This triggered a particularly interesting reaction on another, longer standing watch media outlet (Print, and more and more lately? Digital). Owner of Media Outlet Y decided that the best way to "up" his standing and showcase his "bonafides" was to, as we used to say 'round the school yard, talk shit about the Owner of Media Outlet X. And in fact, not just about the Owner of Media Outlet X, but he went there - he dropped the "B" word... on LinkedIn!
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| Scene from the film 3 o'clock High |
But for the outlet owners out there, let's just be really honest with ourselves - and the readers. For the most part we started because we were passionate about the thing that we wanted to cover. And I would like to think that by and large the readers will be attracted to what they find interesting or relatable. Do I think that people looking for the latest review or celebrity partnership or red carpet watch sighting is heading to Tempus Fugit? Again, not so much.
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| Courtesy of The Simpsons |
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| Shamelessly borrowed from the world-wide infoweb |
Sunday, May 3, 2020
The Trolley Problem
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| Courtesy of Wikipedia |
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| Courtesy of the BBC |
But let's get back to the topic at hand - the Trolley Problem. The trolley problem is (at this point) an age old conundrum conceived to help inform and instruct on moral and/or ethical behavior. If Wikipedia is anything to go by, it might have first been utilized by Frank Chapman Sharp at the University of Wisconsin to help instruct on moral or ethical thought. Essentially, imagine that there is a runaway trolley (or streetcar, or tram if you are more familiar, or even a train). Further down the line there are five people, very much alive, but immobilized and unable to move, and are directly in the path of the trolley, streetcar, tram, or what the hell, even a train... well you get the idea. BUT WAIT! Hallelujah! There is a switch lever, and you are standing right by it! Hooray! You can save the day!
But wait -
If you choose to divert the trolley, tram, street car, train (you get the idea) to this other line, it will then head down the track and run right over your infant son who you left in his stroller on what you believed to be a disused stretch of track while you went to grab a six pack at the off-license. Yes, this is why your partner does not trust you alone with the kids ; )
So now you have a real dilemma - do you act, and by acting sacrifice your son for the greater good of the 5 strangers? Or do you do nothing? I mean, it's not like you put those five people there on the tracks in the first place, you just wanted to get some beers.
In the "normal" world, and I use the word normal cautiously because we are living in very abnormal times, but in the normal world, if you report on fact, or offer opinion (not slander, defamation, or falsehoods) but fair and balanced opinion, you should not be afraid to do so. But we are not living in normal times. And curious to relate? The watch and luxury business has been trying to run a somewhat authoritarian press bureau for some time. Step out of line, you are left in the cold. And in all fairness, there are a fair number of people out there trying to make a living, and not necessarily willing to throw that switch lever and watch their child (or in this case, their media outlet) get mowed down.
Recently there was a real opportunity for several owners of large press outlets to do the right thing and actually speak up. These are outlets with deep staffs, and a fairly secure revenue stream (at least by comparison to others), with truly large readerships. They all chose to remain silent publicly. And this is a shame. Because in trying to stay on the "good list", they collectively took a shit on a very deserving, very sincere brand that has struggled nobly forward for many years, and frankly? Deserved a hell of a lot better than what they got. And what I find so frustrating in all of this is that I KNOW these media outlet owners. They were once in the very same spot as the brand owner. They were not always so "mighty", and I have shared more than one dreadful lunch at BaselWorld with several of them over plates of over-aged open faced liverwurst sandwiches and tap water trying to conceive of an alliance of our then much smaller blogs and outlets to come together so that we all might make some money.
Editors note - the alliance never really fully materialized. 2 of the outlets became big time, one of the bloggers now runs a magazine, I chose to remain a solo act.
And on one level I get it - we all have to eat, we all have bills to pay, and fortunately for me, I am not dependent upon Tempus Fugit, and therefore not dependent on brands writing me checks.
But on the other hand, whether we all admit it or not, nobody needs watches. More particularly? Nobody really needs watch magazines or blogs. We like them, we enjoy them. But the outlets should also all be willing to offer honest opinions without fear of losing advertising revenue.
Because ultimately? The watch press should be much more than simply an extension of a brand's pr and marketing office. Because when the line is as blurred as it currently is? It is no longer actual reporting. It is just candy floss.
Monday, February 24, 2020
I Could Do It Better Myself - The Volunteer Media
So gentle reader, an inside look at a day in the life of Henki -
5:30 - Whether I like it or not, Tallulah (the older cat and Executive Publisher) is awake and waiting to be fed. Sabrina (the younger cat and Editor in Chief) is waiting as well. I head downstairs, turn up the heat in the house, and feed the cats. I gulp down my morning tablets with a glass of water, have the first of several espressos and head back upstairs to the office.
5:45 - emails reviewed, and...
Not a sausage.
Not only has watch advertising money dried up, watch brands are producing fewer and fewer models, and some have made their PR functions redundant. News is scant, and unlike some of my colleagues in the Fourth and Fifth Estate, I prefer not to manufacture it.
6:15 - Go down and make a coffee for Wendy who is up and getting ready for work.
6:25 - I receive a follow-up email from the PR manager at Brand Y. Y for "why won't you write about us?", which I have explained a few times - I don't write advertorials. I realize my unwillingness to do so is probably holding me back financially, but a man must have a code ; )
6:45 - Email in-box pings, and...
Good news! I am the winner of the Nigerian National Lottery! Maybe I'll buy Watch Time from Ebner so I can finally have my own magazine!
7:15 - Finally I decide that as no news is forthcoming, I will write an editorial type piece. The Grey Market is always good for a few hundred words, and is showing no sign of slowing down.
8:00 - Kiss Wendy and wish her a good day as she heads out the door.
8:35 - Hastily showered and dressed, lunch made, it's off to work.
8:55 - Parking lot duty. Where I work we have very limited parking, and as such the students have been informed that they cannot park in the back lot. Needless to say, it is a game of cat and mouse as several try to slip in anyway to avoid parking on the street. This, in turn, prevents other staff members and board members (who have a meeting today) from parking. While being the Director of Adult Education and Workforce Development has its perks, playing parking lot "sizzler" is not one of them ; )
9:05 - Call with my contact at the Dept. of Education office. Nothing major, clarifications regarding programming made, and all seems under control.
9:35 - Call from reception, someone is interested in learning English, could I come down and speak with them?
10:30 - Class break time. I try to speak with each of the four teachers, make sure everything is under control.
10:45 - Back to work on the grant application. It is due on Friday, signatures are needed from the boss, and I still need to nail down the budget.
12:15 - Text message from brand manager in Switzerland. Could I recommend a sales manager in Florida. I file that under "not pressing" and dive back into "grant writing land".
12:30 - Lunch with the teaching team. Brief ad hoc meeting to review a few items coming up.
13:45 - Call from former student of mine who is interviewing for a job.
2:30 - 30 minute walk around the surrounding area to clear the head.
3:25 - Personal email pops on my iPhone, and I see that the watch from Brand X that three of the big outlets already wrote about 2 days ago is suddenly now a press release for "the rest of us". I delete the message.
4:15 - draft of the grant application is finally ready to be reviewed by the boss.
4:45 - The phone rings just as I am leaving the office. Meeting arranged for Wednesday morning to review our proposed adult education program with a new partner one town over.
5:15 - Stop at Trader Joe's for dinner items.
5:35 - Feed the cats dinner, scoop out the litter box, make a coffee and fire-up the laptop.
5:55 - Complete text edit for one of my brands, and respond to a customer query for another. Yes, the watch in question is available, yes, it does cost that much, no there will be no discount!
6:17 - Phone rings, it's Japan with an urgent request for a special event, could I help organize it?
7:25 - Dinner is nearly ready, and Wendy arrives home after a long day.
9:26 - Story lined up for tomorrow involving a review of a new brand's watch.
10:25 - After 15 minutes of futility, I give up trying to read any more of the book I've been working on since Christmas. Turn out the lights and off to sleep. Tomorrow is another exciting day in watch media!
Monday, May 7, 2018
An Open Letter to PR Firms
are not the same thing.
As I currently stand on both sides of the watch communication game, I am often surprised if not downright bewildered by the approaches some PR firms make. It is safe to say that you will not know every journalist/blogger/influencer out there. I live under absolutely no illusions that Tempus Fugit is on the tips of PR firms' tongues, particularly ones that typically specialize in
fashion ; )
Having said that...
When you are "courting" your would-be clients, may I suggest that you do not claim to have thousands of contacts, that in fact, you don't. May I further suggest that you do not buy and sell contact lists? Not only is it unethical, it's also a waste of both you and your client's time and money. When you buy a list you have bought just that, a list. People come and go out of the industry. Odd as it may seem, pr and communication are, in fact, people businesses. Owing to that, there is that pesky need for a relationship at at least some basic level.
It is very, very easy to understand the attraction for a brand to hire an agency. And some are certainly very good. BUT - when you (the agency) are charging $3,500 and up per client, you can afford to take the time to do your OWN homework, develop your own list, and try to do more than simply send emails to strangers.
Wednesday, September 6, 2017
The Click Farm - No I Was Not Kidding
Massive Click Fraud Farm
We'll see if anyone is listening, or reading...
Saturday, April 22, 2017
For the Men Reading Tempus Fugit Ready to Up their Game
This is INVALUABLE reading for any of your men folk out there ready, and willing to take a hard look at yourselves and:
1. Admit you can do better
2. Recognize this fact
3. Be willing to take on advice from someone perhaps a little wiser than yourself!
I have been wrapped up in this blog all day - check it out!
George Hahn
Thursday, February 16, 2017
Ethics
I guess this is a bit of an open appeal to the watch brands out there to NOT continue to do business with the online magazines, blogs, and "influencers" that require financial reimbursement for coverage. One of these outlets has at least indicated that a certain news piece or review was "sponsored" but think about that for a minute - a brand is PAYING money to have their watch reviewed by someone who refuses to do the review UNLESS THEY KNOW THEY WILL GET PAID BEFORE THEY EVEN WRITE IT?!? How in God's name is that even remotely going to be an honest review? And does this mean that although a brand might have news, if the services weren't paid for, it won't be covered? It's an interesting question -
Tuesday, February 14, 2017
Influencers, Click Farms and Millennialitis
Now about this same time, the idea of the "influencer" began to bleed into the watch industry.
Tuesday, November 1, 2016
For A Few Dollars More
Brand PR staff as well as press agencies sent press releases under strict embargo. They dressed these announcements with sugary phrases like "we really appreciate all of your support" and "we think you're really swell!"
Now what I and many of my colleagues in the fourth and fifth estate have come to discover is that, in fact, the reason for the embargo or intentional delay in sending the press release is because Brand X has, in some instances made an advertising deal with another outlet and part of that advertising deal is not only that Brand X pays a fee to run / promote the brand's item, but they lock down a media black out for everyone else, therefore conveying sense that they are somehow "more in the know", better connected, etc. And of course when you get the release and post it 1, 2 or even 3 days in advance of everyone else, it would be reasonable to assume that you are somehow better informed.
An exclusive, gentle reader, is the idea that a writer has cultivated a special relationship with a brand, and owing to this, the brand trusts that one writer or outlet to handle their exclusive story or announcement. Now in the "good old days", that meant communication, effort, hard work and sharing on both parts. And if you were a big dog that might also mean that some money might have changed hands - but the idea of an exclusive meant that only one outlet would have the item. And I think that is fair enough. But an exclusive did not mean that the brand or agency would pay for the exclusive advance release, and then send the EXACT SAME RELEASE with the intention of paying one big outlet, and expecting everyone else to "carry the water". It's a bit disingenuous and is guaranteed to engender a less-than warm and fuzzy feeling.
To be VERY CLEAR - this is not a judgment about any outlet and how they go about doing their business. This is very much up to them, and if they can build a better mousetrap? Well more power to them. But to the brand representatives and pr agencies, don't expect the rest of us to wag our tails like little puppies under the dinner table waiting for the scraps to fall onto the floor. We work just as hard, and many of us do it for free. Don't be shocked or surprised when we don't want to roll on our backs and show you our tummies.
Either do an exclusive or don't, but don't half-ass it.
Sunday, July 10, 2016
Ethics
Tuesday, March 3, 2015
Public Service Announcement: Some Basic Rules for BaselWorld - Don't Lose Your Shit
This is for brands, bloggers, "magazine mavens" and buyers.
1. Be polite! If you are covering watches, don't' start grabbing stuff and "instagramming" it before you even manage a "hello" or "how are you?". Ask: "May I?" before you reach your hairy paw over to grab watches.
UPDATE - Several people were desperate to know who this referred to. Having spent a wee bit of time in this person's presence this past Thursday night I can tell you that, sadly, this person is still about as polite, well-behaved and self-aware as before. But then again, it will make for interesting cocktail hour conversation.
If you are told that the watch in question is in embargo (i.e. not to be photographed or talked about), don't be an ass-hat! Pretend that you didn't see it, turn away and ask about other items. If you are not supposed to report on embargoed items, there is no reason to insist on photographing them.
2. Be considerate of other people's time. If you are late, recognize this and apologize - and that goes for BOTH sides of the booth.
IMPORTANT - Take this SERIOUSLY - time is the one commodity that everyone will be running short of. And this even goes for seemingly "social" meetings. I've seen many good relationships take nasty, unfortunate turns over something that seems so innocuous. If you're late, say you're sorry - mean it, then turn the page.
3. Don't double-book! I don't care how tight your time is, if you double-book, someone will notice. I do not care HOW important your PR agency thinks the blogger two doors down might be. If I've made an appointment with you - I am the most important person on your dance card at that moment. I do not expect my "host" to excuse themselves to go and "kiss the ring" of someone who never even writes about them during MY TIME. I've spent time, money and vacation hours to be at your booth at BaselWorld. Don't mess me about for someone else. I am the one who you came to the dance with.
UPDATE - I was contacted by about 7 different brand managers convinced it was them ; )
4. Be understanding - it will happen that a brand will schedule something, and for whatever reason it gets forgotten. Nine times out of ten, it is not personal. It's okay to say that you are disappointed. It is not okay to lose your shit. Turn the page.
IMPORTANT - If you are the type to take offense (and we are all human and can be prone to ego) be aware of this shortcoming in your personal "makeup" and relax, smile and understand. I will go on record here - I have NOT always been patient and/or understanding and have ALWAYS instantly regretted it. You will miss/forget things yourself. Put your "big boy" (or "big girl") pants on and smile and understand.
And for the brands -
Sometimes it is entirely possible that your appointment is having medical distress. It isn't personal - and it isn't someone "flaking out" - thank you Liliana for that charming turn of phrase.
Again - accept apologies, don't lose your shit. And for those of you PR mavens who cannot and will not accept situations beyond normal control - GET OVER YOURSELVES!
YES - this was directed at the PR "Gatekeeper" for a "prestige" brand. Apologies and doctor's notes were dismissed abruptly and I still carry the label of "Flake" with this person. Since then I have tried to ensure that all medical emergencies take place either before, or after BaselWorld ; )
5. Don't "ass things up" for everyone else. Bloggers are finally getting a reasonable reputation. Don't be the blogger that everyone is so afraid of that they spend precious time catering to your profound neurosis, and then end up not helping out your fellow bloggers as they are busy falling all over themselves trying to keep your dumb ass happy. Invest in some therapy if your self-esteem is suffering, but don't take it out on the poor souls trying to feed your massive ego. And news flash - you are not respected, you are feared - and not feared owing to your professional opinion, you are feared because of your past track record for, well, losing your shit.
6. Bloggers, writers, editors - take the time to actually get to know your brand contacts. Are they married? Do they have kids? How old are the kids? What are their hobbies?
You enjoy being asked about yourself, why do you think that they are different? Take an interest! Does your brand contact have a cat that frequently visits his atelier? If so, does the cat like sardines? This information could prove invaluable when shopping for appropriate gifts when visiting said atelier later on. I for one would bring sardines if that was what the atelier cat enjoyed.
UPDATE - amazingly enough, the more time you take to actually engage with a brand representative, the more likely they are to go out of their way to help you. You might, just might even have a new friendship out of it. Amazing, huh?
I guess overall, the main message is "Don't Lose Your Shit". More importantly, don't be a shit.
So... clear your mind of frustration, disappointment, and self-importance. You are one of thousands of people "running with the bulls" through the halls of BaselWorld. It will be intense, it will be a mad-cap rush to the finish line, but we will all be just fine if we can hold onto our shit ; )
Having worked BaselWorld from both sides of the counter, I am constantly amazed that 90% of things happen perfectly.
And 10% is, well, life. Life happens. It isn't personal ; )
So with less than 12 months to get ready, Here's to BaselWorld 2015!
Or as of this update - 2 weeks!
And -
DON'T LOSE YOUR SHIT!







